Terms of Service

Effective Date: April 15, 2026  |  Last Updated: April 15, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Pizza Ranch ("Company," "we," "us," or "our"), governing your access to and use of the website located at ranch-piz.top (the "Website"), as well as all related services, products, content, features, and functionality offered by Pizza Ranch (collectively, the "Services").

By visiting our Website, creating an account, placing an order, subscribing to our newsletter, or otherwise engaging with our Services, you affirm that:

• You are at least 18 years of age, or if you are between 13 and 17 years old, that you have obtained verifiable parental or legal guardian consent to use our Services;
• You have the legal authority and capacity to enter into this binding agreement;
• You will use the Services only for lawful purposes and in accordance with these Terms;
• All information you provide to us is accurate, current, and complete.

If you are using our Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and in such case, "you" and "your" shall refer to that entity.

These Terms apply to all visitors, users, and others who access or use the Services, including but not limited to customers who place food orders, users who browse the Website, and any third parties who interact with our content.

2. Description of Services

Pizza Ranch is a food service business operating in the United States. Through our Website and related platforms, we offer the following services:

• Online Food Ordering: Customers may browse our menu and place orders for pickup or delivery of food and beverages, including pizzas, sides, drinks, and other menu items;
• Menu Information: We provide detailed descriptions, pricing, and nutritional information (where applicable) for our food and beverage offerings;
• Catering Services: We may offer catering packages and bulk order services for events, parties, and gatherings;
• Promotions and Loyalty Programs: We may offer special deals, discount codes, coupons, loyalty rewards, and promotional offers to eligible customers;
• Customer Account Services: Registered users may create and manage personal accounts to track order history, save preferences, and access exclusive deals;
• Customer Support: We provide customer service assistance via email and other communication channels.

We reserve the right to modify, expand, or discontinue any aspect of our Services at any time without prior notice. Pizza Ranch does not guarantee the continuous availability of any specific menu item, promotion, or feature. Menu items, prices, and availability are subject to change based on ingredient availability, operational decisions, and seasonal factors.

Certain Services may require account registration, and access to some features may be restricted based on geographic location, device compatibility, or other factors outside our control.

3. User Accounts and Registration

To access certain features of our Services, such as order tracking and loyalty rewards, you may be required to create a user account. When creating an account, you agree to:

• Provide accurate, truthful, current, and complete information during the registration process;
• Maintain and promptly update your account information to keep it accurate and current;
• Keep your login credentials, including your password, confidential and secure;
• Notify us immediately at [email protected] if you suspect any unauthorized use of your account or any other breach of security;
• Accept responsibility for all activities that occur under your account, whether or not you authorized them.

You may not create an account using a false identity or impersonating any person or entity. Pizza Ranch reserves the right to suspend or terminate accounts that contain false information or that are used in violation of these Terms.

Each person may maintain only one personal account. Creating multiple accounts for the purpose of abusing promotions or circumventing restrictions is strictly prohibited.

4. User Obligations and Prohibited Activities

By using our Services, you agree to conduct yourself in a lawful and respectful manner at all times. You are solely responsible for your conduct and any content you submit or transmit through our Website.

4.1 General Obligations

You agree to:

• Use the Services only for their intended, lawful purposes;
• Comply with all applicable federal, state, and local laws and regulations;
• Provide accurate and complete information when placing orders or communicating with us;
• Pay all charges incurred in connection with your use of the Services.

4.2 Prohibited Activities

You agree that you will NOT:

• Use the Website or Services for any unlawful, fraudulent, or deceptive purpose;
• Attempt to gain unauthorized access to any portion of the Website, other user accounts, or our computer systems or networks;
• Engage in any conduct that restricts or inhibits any other user from using or enjoying the Website;
• Use automated scripts, bots, scrapers, crawlers, or similar tools to access, collect data from, or interact with our Website without our express written consent;
• Upload, post, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, obscene, invasive of privacy, or otherwise objectionable;
• Introduce any viruses, Trojan horses, worms, malware, or other harmful code into our systems;
• Attempt to reverse engineer, decompile, disassemble, or otherwise derive the source code of our Website or any software component;
• Use our Services to send unsolicited commercial communications (spam) or engage in any form of advertising without our prior written consent;
• Place fraudulent, false, or fictitious orders or use stolen, unauthorized, or fraudulent payment methods;
• Impersonate Pizza Ranch, its employees, agents, or any other person or entity;
• Reproduce, duplicate, copy, sell, resell, or exploit any part of our Services without our express written permission;
• Abuse, harass, threaten, or intimidate our staff, delivery personnel, or other users;
• Circumvent or attempt to circumvent any security or access control measures on our Website;
• Engage in any activity that could damage, disable, overburden, or impair our servers or infrastructure.

Pizza Ranch reserves the right to investigate suspected violations of these prohibitions and to take appropriate legal action, including reporting such conduct to law enforcement authorities, terminating your account, and pursuing civil remedies as permitted by law.

5. Orders, Pricing, and Payment

5.1 Placing Orders

When you place an order through our Website, you are making an offer to purchase food and/or beverages from Pizza Ranch. We reserve the right to accept or decline your order at our discretion. An order is confirmed only when you receive a confirmation notification from us via email or the Website.

You are responsible for ensuring the accuracy of your order before submission, including the items selected, quantities, delivery address, and special instructions. Once an order is confirmed and in preparation, changes or cancellations may not be possible.

5.2 Pricing

All prices displayed on our Website are in U.S. Dollars (USD) and are subject to change without prior notice. Prices displayed at the time of order confirmation shall govern your transaction. Applicable sales taxes will be calculated and added to your order total in accordance with federal and state tax laws.

Pizza Ranch makes every effort to ensure that pricing information on the Website is accurate; however, in the event of a pricing error, we reserve the right to cancel or modify an order. We will notify you of any such discrepancy and provide you with the option to confirm the order at the corrected price or cancel it for a full refund.

5.3 Payment Terms

We accept major payment methods including credit cards, debit cards, and other electronic payment options as specified on our Website at the time of checkout. By providing payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information you provide is accurate and complete;
• You will pay all charges incurred by your account at the prices in effect when such charges are incurred.

Payment is due at the time of order placement. Pizza Ranch uses secure, third-party payment processors and does not store complete payment card information on our servers. All transactions are processed using industry-standard encryption and security protocols.

5.4 Refunds and Cancellations

Refund and cancellation requests are handled on a case-by-case basis. If you have an issue with your order — such as receiving incorrect, missing, or unsatisfactory items — please contact us immediately at [email protected]. We will work with you to resolve the matter in a fair and timely manner, which may include a refund, replacement, or store credit at our discretion.

6. Intellectual Property Rights

All content and materials on the Website, including but not limited to text, graphics, logos, images, photographs, videos, audio clips, icons, software, code, trade names, trademarks, service marks, and the overall design and compilation of the Website (collectively, "Content"), are the exclusive property of Pizza Ranch or its licensors and are protected by United States copyright, trademark, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website and its Content solely for personal, non-commercial purposes related to using our Services. This license does not include:

• Any resale or commercial use of the Website or its Content;
• The right to reproduce, distribute, display, or create derivative works from any Content without our prior written consent;
• The right to use any data mining, robots, or similar data gathering or extraction tools;
• Any use of our trademarks, logos, or brand identifiers without express written authorization.

Any unauthorized use of our Content or intellectual property may violate copyright, trademark, and other applicable laws, and could result in civil or criminal liability. Pizza Ranch actively enforces its intellectual property rights to the full extent permitted by law.

If you believe that your intellectual property rights have been infringed upon through our Website, please contact us at [email protected] with a detailed description of the alleged infringement.

7. Disclaimers and "As-Is" Basis

THE WEBSITE AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PIZZA RANCH EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS;
• WARRANTIES REGARDING THE ACCURACY, RELIABILITY, TIMELINESS, OR COMPLETENESS OF ANY CONTENT ON THE WEBSITE;
• WARRANTIES THAT DEFECTS IN THE WEBSITE WILL BE CORRECTED.

Pizza Ranch does not warrant or guarantee that food items will be free from allergens or that menu descriptions are complete in listing all potential allergens. Customers with food allergies or dietary restrictions are strongly encouraged to contact us directly before placing an order to discuss their specific needs. We cannot guarantee allergen-free preparation environments.

We do not warrant that any product descriptions, nutritional information, pricing, or other content on the Website is accurate, complete, current, or error-free. The use of the Services is entirely at your own risk.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE FEDERAL AND STATE LAW, INCLUDING THE LAWS OF THE UNITED STATES, PIZZA RANCH AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR:

• ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF, OR INABILITY TO USE, THE WEBSITE OR SERVICES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES;
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF THE SERVICES;
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS;
• STATEMENTS OR CONDUCT OF ANY THIRD PARTY ON OR THROUGH THE SERVICES;
• ANY OTHER MATTER RELATING TO THE SERVICES.

IN NO EVENT SHALL PIZZA RANCH'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES EXCEED THE TOTAL AMOUNT YOU PAID TO PIZZA RANCH IN THE THREE (3) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR ONE HUNDRED DOLLARS ($100.00), WHICHEVER IS GREATER.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY APPLICABLE LAW.

The limitations and disclaimers in this section do not purport to limit liability or alter your rights as a consumer that cannot be excluded under applicable law, including protections afforded by the Federal Trade Commission Act (FTC Act) and applicable state consumer protection statutes.

9. Indemnification

You agree to defend, indemnify, and hold harmless Pizza Ranch, its affiliates, officers, directors, employees, agents, contractors, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, and fees (including reasonable attorneys' fees) arising out of or in connection with:

• Your access to or use of the Website or Services;
• Your violation of these Terms or any applicable law, regulation, or rule;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or contractual rights;
• Any content, data, or information you submit, post, or transmit through the Website;
• Your negligence, willful misconduct, or fraudulent activity;
• Any dispute between you and another user or third party.

Pizza Ranch reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you. You agree to cooperate with our defense of such claims. You will not settle any claim without our prior written consent.

10. Third-Party Links and Services

Our Website may contain links to third-party websites, services, or resources that are not owned or controlled by Pizza Ranch. These links are provided for your convenience and informational purposes only. Pizza Ranch has no control over, and assumes no responsibility for, the content, privacy policies, practices, or terms of any third-party websites or services.

We do not endorse, warrant, or make any representations regarding the accuracy, reliability, or completeness of any content on third-party sites. Your use of third-party websites and services is entirely at your own risk and subject to their respective terms and conditions. We strongly encourage you to review the privacy policies and terms of service of any third-party sites you visit.

If you access third-party delivery platforms or services to order from Pizza Ranch, please be aware that those platforms are governed by their own terms and conditions, and your relationship with those platforms is separate from your relationship with us.

11. Privacy Policy

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference and available on our Website. By using our Services, you consent to the practices described in our Privacy Policy.

Our data practices comply with applicable U.S. federal privacy laws, including the Federal Trade Commission Act (FTC Act), and applicable state privacy laws, including the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) for California residents. We encourage you to review our Privacy Policy carefully to understand your rights regarding your personal data.

12. Food Safety and Allergen Disclaimer

Pizza Ranch takes food safety seriously and operates in compliance with applicable federal and state food safety regulations, including standards established by the U.S. Food and Drug Administration (FDA) and applicable state health department requirements.

However, you acknowledge and agree that:

• Our food products are prepared in a kitchen environment where allergens such as gluten, dairy, nuts, eggs, soy, shellfish, and other common allergens may be present;
• We cannot guarantee that any menu item is entirely free from cross-contamination with allergens;
• If you have a severe food allergy or dietary restriction, it is your responsibility to consult with our staff before ordering and to assess whether our products are suitable for your consumption;
• Pizza Ranch shall not be held liable for any adverse reactions, allergic responses, or health issues resulting from the consumption of our food products where you failed to disclose known allergies or restrictions.

13. Governing Law and Jurisdiction

These Terms of Service and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States of America and the applicable laws of the state in which Pizza Ranch operates, without regard to its conflict of law provisions.

You agree that any legal action or proceeding arising under or related to these Terms shall be brought exclusively in the federal or state courts of competent jurisdiction located in the United States. You hereby irrevocably consent to the personal jurisdiction of such courts and waive any objection to the laying of venue of any such action in such courts.

These Terms shall also be subject to applicable provisions of federal consumer protection law, including protections afforded under the Federal Trade Commission Act (FTC Act), 15 U.S.C. § 41 et seq., and any other applicable federal statutes governing consumer rights and commercial transactions in the United States.

14. Dispute Resolution

14.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to contact Pizza Ranch first and attempt to resolve any dispute informally. Please send a written description of your dispute to us at [email protected]. We will attempt to resolve the dispute within thirty (30) days of receiving your notice. If we are unable to resolve the dispute informally within this period, either party may proceed to formal dispute resolution as described below.

14.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

If informal resolution is unsuccessful, any dispute, controversy, or claim arising out of or relating to these Terms, the Services, or your relationship with Pizza Ranch — including questions about the validity, interpretation, scope, or enforceability of these Terms — shall be resolved by binding arbitration, rather than in court, except as provided in Section 14.3 below.

Arbitration shall be conducted by a recognized arbitration organization in accordance with its applicable rules. The arbitration shall take place in the United States, in a location mutually agreed upon by the parties. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

YOU UNDERSTAND THAT BY AGREEING TO ARBITRATION, YOU ARE WAIVING YOUR RIGHT TO HAVE YOUR DISPUTE HEARD BY A JUDGE OR JURY IN A COURT OF LAW.

14.3 Class Action Waiver

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDING WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION, COLLECTIVE ACTION, CONSOLIDATED ACTION, OR REPRESENTATIVE ACTION. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

14.4 Small Claims Court

Notwithstanding the above, either party may bring an individual claim in a small claims court of competent jurisdiction for disputes within the jurisdictional limits of such court, without first engaging in the informal dispute resolution process described in Section 14.1, provided the matter remains in small claims court and is not removed or appealed to a court of general jurisdiction.

15. Term and Termination

These Terms are effective from the date you first access or use our Services and shall remain in full force and effect until terminated in accordance with this section.

15.1 Termination by You

You may terminate your relationship with us by discontinuing your use of the Website and Services and, if applicable, by closing your account. To close your account, please contact us at [email protected].

15.2 Termination by Pizza Ranch

Pizza Ranch reserves the right, in our sole discretion, to suspend or terminate your access to the Website and Services, with or without notice, for any reason or no reason, including but not limited to:

• Your violation of any provision of these Terms;
• Fraudulent, abusive, or illegal activity on your part;
• Requests by law enforcement or government authorities;
• Discontinuation or material modification of the Services;
• Technical or security issues.

15.3 Effect of Termination

Upon termination for any reason, your license to use the Website and Services shall immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to: intellectual property rights, disclaimers, limitation of liability, indemnification, dispute resolution, and governing law.

16. Changes to These Terms

Pizza Ranch reserves the right to modify, update, or revise these Terms of Service at any time in our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page. We may also provide additional notice through the Website or via email to registered users, depending on the significance of the changes.

Your continued use of the Website or Services after the posting of revised Terms constitutes your acceptance of such changes. It is your responsibility to review these Terms periodically to stay informed of any updates. If you do not agree to the revised Terms, you must discontinue your use of the Services immediately.

We encourage you to check this page regularly. Changes to these Terms shall become effective immediately upon posting, unless otherwise stated.

17. Severability

If any provision of these Terms of Service is held to be invalid, illegal, unenforceable, or in conflict with applicable law by a court or arbitrator of competent jurisdiction, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired. The invalid or unenforceable provision shall be deemed modified to the minimum extent necessary to make it valid and enforceable while preserving the original intent of the provision to the greatest extent possible.

The failure of Pizza Ranch to enforce any right or provision under these Terms shall not be considered a waiver of such right or provision. A waiver of any provision of these Terms shall only be effective if made in writing and signed by an authorized representative of Pizza Ranch.

18. Entire Agreement

These Terms of Service, together with our Privacy Policy and any other legal notices or policies posted on the Website, constitute the entire agreement between you and Pizza Ranch with respect to your use of the Website and Services, and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, whether written or oral, regarding the subject matter herein.

No oral statements, advertising materials, or representations made by our employees or agents shall create any warranty or obligation not expressly set forth in these Terms.

19. Force Majeure

Pizza Ranch shall not be liable or responsible for any delay, failure, or inability to perform any obligation under these Terms caused by events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemics or public health emergencies, fires, floods, government actions, civil unrest, labor strikes, supply chain disruptions, power outages, internet service disruptions, or any other force majeure event.

In such circumstances, we will make reasonable efforts to resume normal operations as promptly as practicable.

20. Miscellaneous Provisions

No Agency: Nothing in these Terms shall be construed to create a partnership, joint venture, employment, or agency relationship between you and Pizza Ranch. You do not have authority to bind Pizza Ranch to any obligation.

Assignment: You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. Pizza Ranch may freely assign or transfer these Terms or any rights or obligations hereunder without restriction.

Headings: Section headings in these Terms are for convenience only and shall not affect the interpretation or construction of any provision.

Electronic Communications: By using our Services, you consent to receive electronic communications from us, including emails, notices, and confirmations. Such electronic communications satisfy any legal requirement that communications be in writing.

21. Contact Information

If you have any questions, concerns, or comments regarding these Terms of Service, or if you need to reach us for any reason related to our Services, please do not hesitate to contact us using the information below:

We are committed to responding to all inquiries in a timely manner. For order-related concerns, please include your order confirmation number and a detailed description of your issue so we can assist you as efficiently as possible.

These Terms of Service were last updated on April 15, 2026. Pizza Ranch reserves the right to amend these Terms at any time. Your continued use of our Services constitutes acceptance of any revised Terms.